Due to the nature of our grooming, skincare, beard care, and personal care products, all sales are final.

 

We do not offer refunds, returns, or exchanges for change of mind, incorrect product selection, or opened/used products.

 

Please review your order carefully before completing your purchase.

 

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Exceptions – Faulty, Damaged, or Incorrect Items

If your order arrives:

• damaged

• defective

• faulty

• incorrect

we will gladly review the issue and arrange an appropriate resolution.

Please contact us within 48 hours of delivery at:

shamelessgrooming@gmail.com

Include:

• your order number

• clear photographs of the issue

• a brief description of the problem

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• Resolution Process

• Once the issue has been reviewed and approved, Shameless Grooming may offer one of the following at our discretion:

• replacement product

• store credit

• refund (where appropriate)

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• Non-Eligible Claims

• We cannot offer refunds or replacements for:

• change of mind

• dislike of scent, texture, or product preference

• minor packaging wear from transit that does not affect usability

• incorrect orders placed by the customer

• failure to follow usage instructions

• skin sensitivity where patch testing was not carried out

 

 

Contact

For support regarding faulty or incorrect items:

shamelessgrooming@gmail.com