Processing Times
Orders are generally processed within 1–3 business days.
Processing times may increase during:

• launches

• promotions

• seasonal demand

• public holidays

 
 
UK Shipping
Estimated delivery timeframe:
2–5 business days
depending on courier and shipping option selected.


 
International Shipping
International shipping may be offered depending on destination.
Delivery times vary.
Customers are responsible for:

• customs fees

• duties

• taxes

• import charges

where applicable.

 

• Delivery Delays

• We are not responsible for delays caused by:

• couriers

• customs processing

• incorrect delivery details

• events beyond our control
  
   

• Incorrect Addresses

• Customers are responsible for ensuring shipping information is accurate.

• Incorrect details may result in:

• delivery failure

• delays

• additional courier fees
  
   

• Lost Parcels

• If your parcel appears lost, contact:

• shamelessgrooming@gmail.com

• and we will assist with the courier investigation process.